If you have a high turnover at your call center, then you may feel frustrated at how to attract top employees to your call center. While it’s easy to place the blame for this high turnover rate on the nature of the call center industry, the poor work ethic of Millennial employees, the economy, and many other factors that may or may not be true, this is not a productive way of thinking. … [Read more...] about How To Attract Top Employees To Your Call Center
Career Advice
5 Steps to End Negative Internal Dialogue
"I'm too old to change." "It's too late." "I need to finish (insert your excuse here) first." "I just have bad luck." "The timing is off right now." "Someone has already done it." "I deserve this." "Karma's a bitch." Defeating yourself is lame. But some people make a hobby of kicking their own ass. We're not gonna tell you what your internal dialogue should be - but if it's any of the above statements - you need an attitude adjustment. The tips below should get you on the right track to ending negative internal dialogue. Don't wait for January 1 - start today! -Write down your self-talk. Whether it's you wishing your boss dead as he drones on and on about your errors from the past year, or you getting angry at yourself for missing a traffic light - put it on paper. After a week or so look back at your self-talk. Seeing the words in print can be a real eye-opener. -Analyze what you've written. Ask yourself the following about your automatic self-talk: Is it rooted in … [Read more...] about 5 Steps to End Negative Internal Dialogue
Why Mobile App Development Has Big Potential
Technology moves fast, like really, really fast; its velocity is somewhere between the speed of light and how fast the line forms outside a Ben & Jerry's on Free Cone Day. Regarding technology, what we considered "cutting edge," just a few years ago, now resembles fossils leftover from the Mesozoic Era. Keeping up with every technological advance can be a challenge, which is why businesses know the importance of trying to focus on the trends that promise longevity and big returns. One such trend that has gained (and continues to gain) a lot of attention from businesses and consumers alike is mobile app development. Your immediate thought of a mobile app might be the bird-flinging, candy-crushing games you play when you catch a little downtime. … [Read more...] about Why Mobile App Development Has Big Potential
Best Face Forward: 9 Tips for the In-Person Interview
Contributed by LiveCareer You’ve made it past the first few hurdles—the resume vetting, the phone and video interviews—and now you’ve landed a face-to-face job interview. How do you clear this next hurdle and stand out from your competitors to cross the finish line and land the job offer of your dreams? The following tips can help you best the competition. … [Read more...] about Best Face Forward: 9 Tips for the In-Person Interview
The Ultimate Healthy Work Lunch Guide
You sit at an office desk all day, making phone calls and working on "important projects," but if a healthy work lunch is not on the top of your mind, think again! If not closely monitored, this sedentary working lifestyle, coupled with access to break room treats, often leads to weight gain. Since you likely don’t want to be the next executive to keel over from a midafternoon heart attack and want to stay happy at work, here are tips, tricks and expert hacks for beating office weight gain. … [Read more...] about The Ultimate Healthy Work Lunch Guide
Get Yourself Together: 8 Tips for Improving Video Interviewing Skills
Contributed by LiveCareer At least 50 percent of the nation’s employment managers now use video interviewing at some point in their screening process. Yet, most job seekers are less than confident in their onscreen interviewing skills. Luckily, you can start preparing for your first video interview before you even land one. And if you have one lined up already, well...awesome! Take the below tips into consideration as you get ready. … [Read more...] about Get Yourself Together: 8 Tips for Improving Video Interviewing Skills
Eating at Work Is a Challenge – Try These Snacks!
Eating at work and staying healthy can be serious challenges. From workplace stress catapulting you into an emotional eating binge to happy hour drinks and steak dinners with clients, work can feel like Public Enemy No. 1 when it comes to sabotaging your healthy eating plans. The best strategy? Plan ahead and stock your desk with an arsenal of healthy snacks for work. The items below will help keep you satiated and alert throughout the day. Nuts Optimize your brainpower and energy to accomplish tasks, all while making yourself less tempted to take a piece of office birthday cake. Fill up on trail mix or nut butter packets. Be sure to avoid nuts and mixes that contain sugary ingredients and stick to unsalted nuts with a few superfoods like goji berries thrown in. Avocados An avocado a day will keep the workplace vending machine away! These water-rich fruits are packed with protein, fiber, and healthy fats that keep you feeling full and satisfied. Sprinkle each half with … [Read more...] about Eating at Work Is a Challenge – Try These Snacks!
I Dread Going to Work – 12 Ways to Beat the “Sunday Night Blues”
I dread going to work. Well, I used to. Through the years, I have collected tips, tactics, and hacks that help me get through periods of time where I'm dreading work. Because if we are going to be honest, even if you LOVE your job (and I do!), there are occasionally projects or situations that creep up where we dread going to work. For many people, the work dread feeling sets in as the "Sunday Night Blues." And no, that is not an awful band name. Rather, it's the feeling of the work week looming large, casting a shadow on the remainder of the weekend. It starts with a sinking feeling in your stomach. If you don't catch the feeling and squash it immediately, anxiety can build like an out-of-control freight train. Thank God It's Sunday (TGIS) is something you'll never hear. Even those happy at work get caught up in the end-of-the-weekend doldrums. We are all so busy living 24-hours ahead of ourselves that some people are even hit with the Sunday Night Blues as early as … [Read more...] about I Dread Going to Work – 12 Ways to Beat the “Sunday Night Blues”
Don’t Dial It In: 7 Tips for Honing Your Telephone Interview Skills
Contributed by LiveCareer It’s easy to underestimate the importance of an initial phone interview/screen, but having polished telephone interview skills can make or break your job search. These initial screenings are designed to efficiently eliminate candidates from the larger pool. One wrong or tripped-up answer could mean the end for you! So then—how do you move past the first-round call? Timing Is Everything If you’re someone who isn’t fully awake until after that second cup of coffee, don’t accept an early morning interview. The same goes for accepting an afternoon interview if you’re prone to a post-lunch slump. In a telephone interview, your voice and demeanor are as much a part of your interviewing skills as being able to succinctly describe your experience, so you’re best to choose a time when your mind is firing on all cylinders. Typically, recruiters will offer you a couple of different days and times for an interview. Choose one during your peak personality … [Read more...] about Don’t Dial It In: 7 Tips for Honing Your Telephone Interview Skills
Q&A – Advice for First-Time Job Seekers
I recently had the opportunity to chat with vocate.me, a website designed to help students and recent grads track down great internships or entry-level jobs. We discussed the challenges faced by rookie applicants along with some tips on how Millennials can excel at their first gig. … [Read more...] about Q&A – Advice for First-Time Job Seekers